Contact 55 Lottery

Reach us

Have a question or need help with your account? The 55 Lottery support team is ready to assist you entirely online. Choose the contact method that works best for you.

• Email: [email protected], ideal for detailed queries such as account verification, withdrawal issues, or reporting a transaction discrepancy. Include your registered mobile number and a brief description of the issue to help us resolve it faster.
• In-app chat: Open the 55 Lottery app, tap Support in the menu, and start a conversation instantly. Chat is the fastest route for quick questions about game results, bonus credits, or payment methods such as PhonePe, GPay, or BHIM UPI.

Office hours

Our support team operates on a clear schedule so you always know when to expect a response.

• Automated in-app chat: Available 24/7, the bot can answer common questions about game rules, deposit steps, and account settings at any hour, including public holidays.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. During these hours, a real team member reviews your chat or email and provides personalised assistance.
• Email response time: Emails sent during live-agent hours are typically answered within 4 to 6 hours. Messages received outside those hours, for example, late at night or early morning, will be addressed when agents come online at 9:00 AM IST the next day.

Online-only support

55 Lottery is a fully digital platform, and so is all of our customer support. There is no physical office, retail branch, or walk-in counter anywhere in India, assistance is delivered exclusively through email and in-app chat.

This means you receive the same quality of help whether you are in Mumbai, Delhi, Bengaluru, or any other city. No travel, no queues, no waiting rooms. If your query relates to a UPI payment via PhonePe, GPay, or BHIM, our online agents can verify the transaction reference and resolve the issue without you going anywhere. Simply log in, open chat, and describe your concern, we will handle the rest.