55 Lottery - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account, make a deposit, or contact our support team on 55lotteryplay.in.net, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Government-issued identity documents (for KYC and age verification)
• Payment and transaction details (UPI ID, bank account number, wallet information)
• Mailing or billing address where applicable

Information Collected Automatically

When you access or use the 55 Lottery platform, certain technical data is collected automatically, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, links clicked, and session duration
• Cookies, pixel tags, and similar tracking technologies
• Referral source and in-app activity logs

Information From Third Parties

We may receive information about you from payment processors, identity verification partners, and fraud-prevention services to comply with applicable regulations and protect the integrity of our platform.

How We Use Your Information

Service Delivery and Account Management

We use the information we collect to create and maintain your account, process deposits and withdrawals, deliver lottery results, and provide customer support. Without this information we cannot provide the core services of 55 Lottery.

Legal Compliance and Security

Indian law and applicable gaming regulations require us to verify user identity, prevent underage participation, and detect fraudulent or suspicious activity. We use your personal and transactional data to:

• Complete Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Comply with tax reporting obligations under the Income Tax Act, 1961
• Respond to lawful requests from regulatory authorities or courts
• Investigate and prevent fraud, account takeover, and abuse

Platform Improvement and Analytics

Aggregated and anonymised usage data helps us understand how players interact with 55 Lottery, diagnose technical issues, and improve the user experience. This analysis does not identify you personally.

Communications and Promotions

With your consent, we may send you promotional offers, lottery draw reminders, and platform updates via email or SMS. You may withdraw consent and opt out of marketing communications at any time through your account settings or by following the unsubscribe link in any marketing message.

Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract when fulfilling your account and transaction requests; (b) legal obligation when complying with KYC, AML, and tax requirements; (c) legitimate interest for fraud prevention and platform security; and (d) consent for optional marketing communications.

Your Rights

Access and Correction

You have the right to request a copy of the personal data we hold about you and to ask us to correct any inaccurate or incomplete information. You can update most account details directly through your 55 Lottery profile settings.

Data Deletion

You may request the deletion of your personal data. We will fulfil such requests to the extent permitted by law. Please note that we are required to retain certain transaction and identity records for a minimum period to comply with financial and regulatory obligations. Data subject to a legal retention requirement cannot be deleted before that period expires.

Restriction and Objection

You have the right to request that we restrict the processing of your data in certain circumstances, for example, while a dispute about its accuracy is resolved. You may also object to processing carried out on the basis of our legitimate interests where you believe your fundamental rights override those interests.

Data Portability

Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

Withdrawal of Consent

Where our processing is based solely on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the details in the Contact Us section below. We will respond within 30 days. In some cases we may need to verify your identity before processing your request.

Contact Us

For privacy-related questions, data requests, or concerns about this policy, please reach us at:

Email: [email protected]

We aim to respond to all privacy enquiries within 7 business days.